Privacy and Cookie Policy
Last Updated: October 25, 2026
Privacy Policy
Burlington Industrial Supply (“BI Supply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.
Information Collection
When you contact us or request a quote, we may collect personal details such as your name, business name, email address, phone number, and specific product interests. We also collect non-identifiable data through automated means to improve site functionality.
Use of Information
We use the information we collect to:
• Respond to your inquiries and provide customer support.
• Process orders, prepare quotes, and deliver services.
• Improve our website performance and user experience.
• Comply with legal obligations and protect our business interests.
Data Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist in our operations (e.g., hosting, analytics) or when required by law to protect our rights or the safety of others.
Cookies and Tracking
Our website uses three categories of cookies:
• Statistics cookies: help us understand how visitors use the website and improve its performance.
• Marketing cookies: help personalize ads and measure advertising effectiveness.
• Preference cookies: remember choices such as language preferences and other settings.
You can review or change your cookie preferences at any time using the settings button in the Cookie Consent Banner.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights or ask questions about our privacy practices, please contact us at info@bisupply.ca.
Children’s Privacy
Our services are intended for professional use and are not directed at children under the age of 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. The “Last Updated” date at the top of this page indicates the most recent revision.
Contact Us
For any privacy-related requests or concerns, please contact our data team at info@bisupply.ca.